Privacy notice

Last updated: June 2026

Who we are

City Software Engineering (“we”, “us”) is the data controller for the personal data described below. We're a company registered in England & Wales (No. 16940102), with a registered office at 167–169 Great Portland Street, London, W1W 5PF. You can reach us about anything on this page at contact@citysoftwareengineering.com.

What we collect, and why

This is a brochure website. It has no accounts, no comments and no forms that submit to us. We only hold personal data when you choose to get in touch:

• If you email us — we hold your email address and whatever you include in your message, so we can read and reply to it. The lawful basis is our legitimate interest in responding to enquiries (and, where relevant, taking steps towards a contract you've asked about).
• If you book a call — bookings run through Calendly. You enter your name, email and any details you add; Calendly passes those to us so we can hold and prepare for the call. We use that data only to arrange and conduct the call.

Calendly

We use Calendly to schedule calls. Data you enter into the booking form is processed by Calendly on our behalf, and also by Calendly as a controller for its own purposes, under Calendly's privacy notice. Please read that notice for how Calendly handles your data; we use what you submit only to organise our call with you.

Cookies and analytics

This site sets no cookies and runs no analytics or third-party tracking. Fonts and scripts are served from our own domain. Opening the booking page may set cookies controlled by Calendly — see their notice above.

Sharing

We don't sell your data and we don't share it for marketing. The only third party involved in the activities above is Calendly (for bookings) and our email provider (for messages you send us). We may disclose data if the law requires it.

How long we keep it

We keep enquiry emails and booking details only as long as needed for the conversation they relate to and any follow-up, then delete them when they're no longer needed. If a working relationship begins, related records are kept for as long as that relationship and our legal obligations require.

Your rights

Under UK data protection law you can ask us to give you a copy of the personal data we hold about you, correct it, delete it, or restrict or object to how we use it. To exercise any of these, email contact@citysoftwareengineering.com and we'll respond within the time the law allows.

If you're unhappy with how we've handled your data, you can complain to the UK's Information Commissioner's Office at ico.org.uk. We'd appreciate the chance to put things right first.

Changes to this notice

If we change how we handle personal data, we'll update this page and the date above.

Questions? Email us or book a call.